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Terms and Conditions
Little Green Radicals is the trading name of HUG (UK) Ltd.
Standard delivery is via First Class Royal Mail and normally takes 3 working days to arrive. For orders of £35 or over this is Free. Orders under £35 cost £2.95
Special delivery will be delivered the next day if you order by 12:00pm and costs £6.95
Standared delivery is via Royal Mail parcel service and normally takes 5-6 working days to arrive. It costs £3.95
Rest of the world customers
Standard delivery is via Royal Mail parcel service and normally takes 7-8 working days to arrive. It costs £5.95
No Quibble Returns
We are happy to exchange or refund any item of your order if you are not
entirely satisfied. Please return an unused item for exchange or refund within 14 days of receipt. If for any reason an item develops a fault later this can also be sent back to us and exchanged or refunded.
A returns form with instructions is included with your delivery and for UK customers this includes a Freepost returns service.
Description of Goods
We have taken care in the preparation of the content of this website, in
particular to ensure that prices quoted are correct at the time of publishing and
that all goods have been fairly described. However, orders will only be
accepted if there are no material errors in the description of the goods or their
prices as advertised on this website.
Payments and payment security
We accept Paypal, Visa debit and credit, American Express, MasterCard, Delta, and Maestro cards
It’s no problem to pay for your order over the phone, just give our
Customer Service Team a call on +44 (0) 207 733 5027. Our normal office hours are 9:30 to 5:30, Monday to Friday
We use SagePay payment processing, providing optimum levels of security.Card and account details are encrypted and processed on secure servers,which use the latest payment or anti-fraud developments. Our shoppers are protected from fraudulent use of their card in a “card not present” environment,by their card issuers.
SagePay uses verification of Address and Security Code information. This verification service is supported by the CardSchemes (such as Visa and MasterCard).
Data protection and cookies
Little Green Radicals take data protection seriously. We do not store credit or debit card data on site and all personal information is stored on protected ‘tierone’ server, off site.
We never pass any data about you on to anyone else and are registered under the Data Protection Act.