COVID-19 update: Business as Unusual
One of the books that inspired me to start Little Green Radicals was ‘Business As Unusual’ by Anita Roddick, founder of the Body Shop. Today we are in unusual times and for all of us at Little Green Radicals it continues to be business as unusual. Our warehouse and delivery services are taking the extra precautions you would expect but are currently operating just the way they were, although it may take a little longer for your order to reach you. The team have set up home offices and are still on hand to help with anything between 9.30-5.30 each working day, and will get back to you as soon as possible. We've extended our 6 month returns policy to include Sale items, and as always have a 365 day quality guarantee. If you have any questions, or just want to say hello, then please do get in touch.
Sending our best wishes to you all,
Nick, LGR Founder
UK
|
Standard Delivery
Tracked
|
up to 5 working days |
£3.00 or
FREE on orders over £50
|
|
- Not Available -
Next Day Delivery
Tracked
|
Next working day
|
£6.50
Order by 2pm
*Please note,
We have temporarily removed this option because we cannot guarantee Next Day Delivery at the moment
|
Visit
Royal Mail to view your parcel's journey using the tracking number on your order.
European Union
|
Standard Delivery Tracked
|
up to 8 working days |
£4.50 or
FREE on orders over £50
|
|
Standard Courier Tracked
|
up to 5 working days |
£7.50 |
|
Express Courier Tracked
|
up to 3 working days |
£9.50 |
North America
|
Standard Delivery Tracked
|
up to 10 working days
|
£7.50 or
FREE on orders over £75
|
|
Express Courier Tracked
|
up to 4 working days
|
£15 |
Europe (non-EU)
Includes: Norway - Iceland - Switzerland - Bosnia - Serbia
|
Standard Delivery Tracked
|
up to 10 working days
|
£8.00 or
FREE on orders over £100
|
|
Express Courier Tracked
|
up to 3 working days
|
£12.50 |
Rest of World
|
Standard Delivery Tracked
|
up to 12 working days
|
£7.50 or
FREE on orders over £100
|
|
Express Courier Tracked
|
up to 5 working days
|
£15.00 |
Please note that in some countries duty is charged when goods arrive. This includes Switzerland, Norway and Canada. If unsure, please get in touch and check with us before ordering. Little Green Radicals is not responsible for any additional duties charged.
Returns & Exchanges
Thank you for ordering from us!
We have great confidence in our products and have many happy customers but we understand that sometimes buying on the internet is tricky and you may change your mind. You can return your order within 6 months of purchase (unused, with tags on and in the original packaging) for a full refund or exchange. If your product is faulty please get in touch as we have a 365 quality guarantee.
How to return something:
All you need to do is fill in the returns form that was in your delivery, tick the refund or exchange box, include it in the package and keep a proof of postage. Or if you're in the UK, you can fill in the returns form using the link below.
Easy peasy.
We'll process your exchange and refund as soon as possible, but during very busy times this may take more than one week. If you don't have a returns form, please let us know.
UK Returns Only
If you are returning your order from the UK please download our free postage form.
EU Returns Only
If you are sending your return from the EU please use a NON tracked postal service or economy postal service and email your proof of postage and your order number to customerservice@littlegreenradicals.co.uk to receive a refund of your postage cost.
Please send your parcel to our warehouse address:
Little Green Radicals c/o ILG
Logistics House, Hills Road,
The Birches Industrial Estate
East Grinstead
RH19 1XZ
UK
*Please note a refund will only be granted if a non-tracked service is used.
Rest of the World
Currently returns from outside the EU are at the customer’s own expenses. Please send your parcel to our warehouse address:
Little Green Radicals c/o ILG
Logistics House, Hills Road,
The Birches Industrial Estate
East Grinstead
RH19 1XZ
UK
365 Quality Guarantee
We pride ourselves on the quality of our Fairtrade and organic cotton clothing, but mistakes and faults occasionally happen and we want to make sure you are completely happy with your order. If for any reason you aren't, please get in touch with customerservice@littlegreenradicals.co.uk and send us a photo of the faulty item for a refund or an exchange.
