UK customers
Standard delivery £3.50 or FREE for orders of £50 or over (3-5 workings days).
Special delivery £6.50 (next working day if you order by 14:00pm.
*Please note, if ordering on Friday, next day delivery will be Monday.
Visit
Royal Mail to view your parcel's journey using the tracking number on your order.
European Union customers
Standard delivery £5.50 or FREE for orders of £75 or over (up to 6 working days).
To view your parcel's journey please use the tracking number on your order.
Rest of the world customers
Standard delivery £7.50 or FREE for orders of £100 or over (up to 7 working days).
*Please note that in some countries duty is charged when goods arrive. This include Switzerland, Norway and Canada. If unsure, please check before ordering. Little Green Radicals is not responsible for any additional duties charged.
To view your parcel's journey please use the tracking number on your order.
Returns and Exchanges
Thank you for ordering from us! We have great confidence in our products and have many happy customers but we understand that sometimes buying on the internet is tricky and you may change your mind. You can return your order within 6 months of purchase, unused, with tags on and in the original packaging for a full refund or exchange, unless faulty (please see our 365 quality guarantee below). During sales period, please return any unwanted item within 14 days of receipt. All you need to do is fill in the returns form that was in your delivery, tick the refund or exchange box, include it in the package and keep a proof of postage. Easy peasy. We'll process your exchange and refund as soon as possible, but during very busy times this may take more than one week. If you don't have a returns form, please let us know.
UK Returns Only
If you are returning your order from the UK please download our free postage form.
EU Returns Only
If you are sending your return from the EU please use a NON tracked postal service and email your proof of postage and your order number to customerservice@littlegreenradicals.co.uk to receive a refund of your postage cost. Please send your parcel to our warehouse address:
Little Green Radicals c/o ILG
Logistics House, Hills Road,
The Birches Industrial Estate
East Grinstead
RH19 1XZ
UK
*Please note a refund will only be granted if a non-tracked service is used.
Rest of the World
Currently returns from outside the EU are at the customer’s own expenses. Please send your parcel to our warehouse address:
Little Green Radicals c/o ILG
Logistics House, Hills Road,
The Birches Industrial Estate
East Grinstead
RH19 1XZ
UK
365 Quality Guarantee
We pride ourselves on the quality of our Fairtrade and organic cotton clothing, but mistakes and faults occasionally happen and we want to make sure you are completely happy with your order. If for any reason you aren't, please get in touch with customerservice@littlegreenradicals.co.uk and send us a photo of the faulty item for a refund or an exchange within one year from the date of purchase.
